terms of service
-
By commissioning me the commissioner has agreed to all the terms stated below.
-
I reserve all rights to my artworks, as well as the right to decline a commission as I see fit.
-
I reserve the right to display commission artworks publicly (e.g. commission samples, portfolio, social media).
-
Artworks from the services provided are for personal use only. Reselling, distribution of any kind, heavy editing, etc. is prohibited.
-
NFT/AI Use of all artworks is prohibited.
-
For works outside the sphere of the services offered (e.g. longer animation videos, commercial works, merch, etc.) please contact me directly via dm or email @alouvellee@gmail.com
will draw
-
OCs
-
Fanart
-
Humanoid characters
-
Kemonomimi
-
Mecha**
-
Animals**
won't draw
-
NSFW
-
Real life people
-
Furries
-
Hardcore Gore
-
**: I am not great at these, but I am willing to try! Please try to keep your request for these on the simpler side. I will let you know if the request is undoable.
process & delivery
-
Pieces may be finished within days to 1-6 weeks depending on your status in my work queue (Longer delivery mostly applies to animations).
-
Please let me know if you’d like to set a deadline on the piece. Please be aware that this does not guarantee a completed commission, but gives me a timeframe to schedule my work and projects.
-
With the exception of Skeb/Surprise me commissions, you are allowed to ask for WIPS at any time during the process. I will also be updating on the status of your piece when necessary.
Payment terms & procedures apply to all services, with the exception of the Skeb/Surprise Me commission, which is nonrefundable at any stage and paid in full upfront.
payment & refund policy
Payment terms & procedures apply to all services, with the exception of the Skeb/Surprise Me commission, which is nonrefundable at any stage and paid in full upfront.
payment
-
Payment is done 100% upfront through Paypal. I will be sending you an invoice. Only after this fee is paid will I begin working on your piece.
-
Partial payment is allowed for legitimate reasons, however the final product will not be sent without full payment.
-
There may be additional international processing fees upwards of 5$ due to Paypal's payment system.
-
Rush orders will incur an additional fee to be discussed with me. Please allow for a delivery time of a few days for illustration and 1-3 weeks for animation.
-
An NDA will incur a fee of 20% of the total price. This entails not sharing the commission publicly (e.g. streams, social media posts, comm samples) until you have allowed me to.
-
The prices listed for the services provided is non-negotiable.
refund
-
An 80% refund will be provided at any time before I finish an illustration/animation sketch.
-
Once I finish the sketch, there will be no refunds provided, unless there is a legitimate reason as agreed on at my discretion.
-
If I am completely unable to deliver the commission due to my own extenuating circumstances, you will be given the option to wait for an additional amount of time or receive a 90% refund.